FAQs

To register, just click here or on the "find a class" button. For the best user experience, please download our branded app, Engage Pilates, from the Apple App Store or Google Play Store. Here you will be able to register, sign our electronic waiver, make purchases, book classes, see your schedule, etc...

To book private sessions you can message us through the "Contact Us" page or by clicking on "Appointments" in your Engage Pilates App.

First of all, welcome! Engage Pilates has plenty of free parking for those of you who drive to the studio. We suggest wearing comfortable clothing that you can move freely in. Grip socks are welcome, but not required- our favorite way to do Pilates is with bare feet!

Our small group classes have a maximum of 5 students per class so you will get lots of personalized attention. Classes are 50 minutes in length and our private/duet sessions are 55 minutes. It is best to arrive 5 minutes before class to put your things away and have a chance to BREATHE. Water is available, but please bring your own refillable water bottle.

Lastly, we ask that you please silence your cell phones and store them away from your reformer when you arrive at the studio. Please respect our teachers and fellow clients by being on time for classes and private sessions.

Group classes have a 12 hour cancellation/change policy. All private sessions (including private group classes) have a 24 hour cancellation/change policy.

• If you purchased a single class or have a class pack and cancel late, you will lose that class.

• If you have a membership and cancel late, you will be charged a $15 fee.

• If you cancel late for a private session, you will lose that session.

• We reserve the right to cancel a class at anytime, as well as substitute instructors There are no refunds or extensions for purchased sessions, class packs or memberships.

First of all, please use the waitlists! Plans change all of the time and clients cancel frequently.

When on a waitlist, clients will be automatically promoted into the class up to FOUR hours prior to the scheduled class time. There are many instances where clients will cancel a session late, in the middle of the night, or day of. If you no longer wish to be on the waitlist, please cancel at least TWELVE hours prior to the class time, otherwise you will be charged for the class.

If someone cancels after the 4 hour window and you are on the waitlist, we will do our best text you to see if you would still like to join class. You will not be penalized if you say no. You can always keep an eye on the schedule as well, as we do not always see the late cancels in time.

Pilates is an excellent form of exercise when you are pregnant and once you have been cleared from your doctor or nurse midwife postpartum. Most of our classes are suitable for pregnant/postpartum clients, but we do suggest you avoid the Intermediate/Advanced Classical Repertoire Class during pregnancy. As your pregnancy progresses, please communicate with us so we can help steer you in the right direction for which classes may be best. Private sessions are always a wonderful option as well.